Test help in the user interface
If your help system is designed so that a help file can be opened from a
Help menu or other item in the user interface, test to ensure that help
will start when users expect it to.
Suggested tasks for testing
- If your help system uses a Help menu, click the menu item and make
sure that the correct help file opens.
- If your help system is designed so that a help file opens when a user
presses the F1 key, test that the correct help topic opens.
- Open each dialog box that has links to help and test that the correct help
topic opens. If your program has help buttons in dialog boxes, try all of them.
If your program uses a question mark or right-click help, test any items that
have help connected to them.
- Double-click the icon for the help file. Make sure the Help Viewer or the
frameset you have created opens and that the correct index, table of contents,
or topic appears in the correct window.
- If you are delivering a help system to different Web browsers or to users
with different versions of the same Web browser, test your topics in each
browser or browser version.
Testing context-sensitive help
Unfortunately, there is no automated way to make sure that the correct
context-sensitive help topic appears when the user requests help for an item.
You need to test context-sensitive help in context by using your program. Open
every dialog box and click every item where you expect context-sensitive help